Terms of Purchase

These Terms of Purchase govern all purchase transactions, service standards, and commercial interactions between our website and all individual customers who browse, shop, and place orders on the platform. This document serves as a unified, transparent set of rules covering product ordering, payment settlement, order fulfillment, shipping arrangement, return and refund services, and overall shopping terms. All customers who complete order placement and payment on this website are deemed to have fully read, understood, and agreed to abide by the complete terms stated below.

1. Order Placement & Product Transaction Rules

All products displayed on our website are professional skincare and sun care essentials curated for daily skin maintenance and protection. By submitting an order, customers confirm that they are placing a voluntary purchase and acknowledge that all product descriptions, efficacy introductions, ingredient information, and discount rules displayed on the product page are accurate and valid at the time of ordering. We reserve the right to update product inventory, product specifications, and preferential activities in real time according to operational needs.

Once an order is successfully paid, the transaction enters the official processing process. Customers shall not arbitrarily modify or cancel the order without valid reasons after payment. If any order adjustment or cancellation is required, customers must submit an application in accordance with the official process specified on the website. We will verify and process all order change applications in combination with the current order processing status.

2. Payment & Currency Settlement Standard

To ensure consistent, transparent, and unified transaction standards for all global users, our website adopts a single and unified settlement currency for all transactions. All product prices, discount calculations, order total settlements, and refund transactions are denominated in USD. All prices displayed on the website are final net prices applicable to ordinary consumer purchases.

There are no hidden fees, additional handling charges, or unexpected service fees in any purchase process. The amount displayed on the order confirmation page is the final amount that customers need to pay. All discount benefits launched on the site will be automatically calculated and deducted in the order settlement process to ensure open and transparent pricing rules for every transaction.

3. Order Processing & Delivery Schedule

All paid orders will be processed and shipped within our standard processing cycle. Our warehouse team strictly implements standardized order inspection, packaging and outbound procedures to ensure that all products are complete, well-packaged and in qualified condition before delivery. Under normal inventory and operational conditions, all orders will be dispatched within 1 to 3 days after successful payment confirmation.

After the order is dispatched, we will arrange stable cross-border logistics transportation and complete standardized customs clearance and distribution procedures. The estimated delivery time for all orders ranges from 6 to 12 days. The delivery time is for reference only, and slight fluctuations may occur due to objective factors such as customs clearance progress and regional logistics operation status. We do not provide expedited shipping services, and all orders will be delivered in accordance with the standard logistics process.

4. Shipping Fee & Tariff Undertaking Rules

We provide inclusive and preferential shipping services for all customers worldwide. All orders placed on our website qualify for global free shipping service. No shipping cost will be charged for any valid order, regardless of the order amount or delivery destination.

In order to create a completely worry-free cross-border shopping experience, we independently bear all tariffs, customs inspection fees and other related costs incurred during the customs clearance process. Customers are not required to pay any additional fees or bear any customs-related expenses during the entire transportation and delivery process. All displayed product prices are all-inclusive prices, ensuring zero extra cost for customers.

5. Return & Refund Service Terms

We provide customer-friendly after-sales protection for all purchased products. Customers can apply for product returns within our official valid return period. All unused, intact and eligible products can be returned for reasonable personal usage experience problems or objective product and logistics issues. This flexible return policy fully respects the personalization of skincare use experience and effectively protects customers’ shopping rights and interests.

After customers successfully submit a return application and send back the products in accordance with the official return process, our after-sales team will inspect and verify the returned goods. After the return application is confirmed valid, we will complete the refund processing within 5 to 10 days. All refunds will be returned through the original payment channel, and the refund amount will be calculated based on the actual payment amount of the order without arbitrary deduction.

6. Order Tracking & Service Guarantee

After the order is shipped, we will update the official logistics tracking information in a timely manner. Customers can check the real-time transportation status and delivery progress of the package through the tracking channel. We always maintain standardized service standards in all links including order processing, product packaging, logistics delivery and after-sales processing to ensure stable and reliable shopping experience for every user.

7. Terms Update & Interpretation

We reserve the right to adjust, optimize and update these Terms of Purchase according to business development, service upgrade and industry standard changes. All updated terms will take effect immediately after being published on the official website. Continued use of the website shopping service after the update is deemed as automatic acceptance of the latest purchase terms by customers.

8. Contact Support

If you have any questions about order placement, payment rules, shipping standards, return and refund processes, and other purchase-related terms, please contact our official customer service team through the Contact Us page. We will provide professional, accurate and timely reply and guidance for all shopping consultation needs.

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